Shipping & Delivery Policy
All pricing in Australian Dollars (AUD). Direct tracked delivery across Australia & New Zealand with 90-Day Returns Guarantee.
1. Shipping Methods, Timelines & Rates
| Shipping Option | Weight / Order Condition | Delivery Time (After Production) | Rate (AUD) |
|---|---|---|---|
| Standard Shipping | Orders up to AU$79 (Starting rate) | 8 – 10 Business Days | AU$14.95 |
| Standard Shipping | Orders AU$79+ | 8 – 10 Business Days | Free |
| Priority Shipping | 0 – 0.45 kg | 6 – 9 Business Days | AU$ 21.95 |
| Express Shipping | 0 – 0.5 kg | 4 – 7 Business Days | AU$ 37.95 |
| 0.5 – 1.0 kg | AU$ 45.95 | ||
| 1.0 – 1.5 kg | AU$ 55.95 | ||
| 1.5 – 2.0 kg | AU$ 65.95 | ||
| 2.0 – 2.5 kg | AU$ 75.95 | ||
| 7.0 – 15.0 kg | AU$ 150.00 |
2. Production Time & Fulfillment Process
- Production / Handling Time: 2 – 4 Business Days. Every photo blanket is customized to order, including image optimization, dye-sublimation printing, cutting, stitching, and thorough quality inspection.
- Sourcing & Direct Dispatch: To ensure premium craftsmanship, our custom blankets are crafted in specialized global production facilities and dispatched directly to your destination via partnered international and local tracked postal/courier services.
- Total Estimated Delivery: Production Time (2–4 business days) + Transit Time according to your selected shipping tier.
3. 90-Day Returns & Delivery Guarantee
All orders are covered by our 90-Day Return & Refund Guarantee. If your item is delayed beyond our guaranteed timeframe, damaged in transit, or arrives with any defect, please contact our team at service@getphotoblanket.com.au for an immediate replacement or full refund.